At Location Repairs
Bristol Smartphone Authority is your trusted repair company, dedicated to ensuring you get fast repairs for whatever issues your phone or tablet might be experiencing. We have a physical service center and we are also available for location repair. This service is performed by one of our qualified and highly experienced technicians that arrives at your address at a scheduled date and time. We show up with all the necessary tools to speed up the repair process and make sure your device is repaired in a timely manner. Payments can be made at the location via secure gateway or we can send details through email.
Convenience and Cost
It's convenient for the customer to receive a visit from our mobile team to fix a device as there's no need to leave the house. But convenience does come with an extra cost. Nevertheless, rest assured that we intend to make all location repairs at the best possible price. We know that schedules can get very busy and your device can be a crucial element of your work and contact with family and friends. For this reason, we have included this service within our portfolio. make sure you include the request for at-location repair in the comment box so we can correctly schedule your service.
Proper checks are our standard procedure to identify the exact problem a smartphone is facing. A professional repair company carries out diagnosis testing as part of the first phase of activity before moving on to other repair aspects. The diagnosis doesn’t take much time, it's done within a few minutes, although some smartphones might need more time due to the nature of the problem. These are less common cases, but the fact of the matter is that a correct diagnosis leads to a sound repair. Once the problem is identified, our technician can start the repair saving and avoiding rework. There is no one-size-fits-all solution for smartphones and tablets, every device has its own unique repair process but our technicians are well prepared to do a great job.
Customers want to be comfortable and convenient while they order or book for services, hence the need for location repair. We are concerned about our customers' satisfaction and service preference. Our main goal is to eliminate the stress of an unresponsive device and deliver hassle-free solutions. This is how our at location repair service is designed. We provide efficient repairs and assure happy customers.
Service Quality Assurance
Handling device repairs at the client’s location is a testimony to our certainty in our capacity to provide final solutions even when away from our office. Once we arrive at the location we need to make sure we have selected the most capable technician and the right tools for the job. Our service quality assurance is above industry standards and we keep raising the bar to maintain our customer base and expand based on referrals. Our team goes through regular training and retraining to certify that they are highly skilled at regular procedures, learn new ones and have access to the latest devices. We put in the work so you don't have to assure the quality of our work.